Privacy Policy
Personal data (hereinafter mostly referred to as “data”) are processed by us only for the purposes of necessity and in order to provide a functional and user-friendly Internet presence, including its contents and the services offered there.
In accordance with Article 4(1) of Regulation (EU) 2016/679, i.e. the Basic Data Protection Regulation (hereinafter referred to as “LOPD”), “processing” means any operation or set of operations which is carried out with or without the aid of automated procedures and which involves personal data, such as the collection, recording, organisation, disposal, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, comparison or any other form of making available, linking, limitation, deletion or destruction.
With the following data protection declaration we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, to the extent that we ourselves or together with others decide on the purposes and means of processing. In addition, we will inform you below about the third party components that we use for optimization purposes and to increase the quality of use, to the extent that third parties process the data under their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as responsible persons
II. Rights of users and stakeholders
III. Information on data processing
I. Information about us as responsible persons
The provider responsible for this Internet presence in the sense of data protection is:
Tenerife Verde Fleck & Partner S.L.
Avda. La Torrita, 42
38300 La Orotava
Spain
CIF: B38717211
Fax: +34 922 321 749
E-Mail: info(a)tenerifeverde.com
II. Rights of users and stakeholders
In connection with the processing of data described in more detail below, users and data subjects have the right to:
- confirmation of whether the data concerning them will be processed, information on the data processed, further information on the processing of the data and copies thereof (see also Article 15 of the LOPD);
- to correct or complete inaccurate or incomplete data (see also Article 16 of the LOPD);
- the immediate deletion of data concerning them (see also Article 17 of the LOPD) or, alternatively, if further processing is required under Article 17(3) of the LOPD, the restriction of processing under Article 18 of the LOPD;
- to receive the data concerning them which have been provided by them and to transmit them to other providers/responsible persons (see also Article 20 of the LOPD);
- in the event of a complaint to the supervisory authorities if they consider that the data concerning them are being processed by the provider in breach of data protection provisions (see also Article 77 of the LOPD).
In addition, the provider is obliged to inform all recipients to whom the provider has disclosed data of any rectification or deletion of data or of the processing restriction that occurs in accordance with Articles 16, 17(1) and 18 of the LOPD. However, this obligation does not exist if this notification is impossible or involves a disproportionate effort. Irrespective of this, the user has the right to receive information about these recipients.
Users and data subjects also have the right, under Article 21 of the LOPD, to object to the future processing of data concerning them, provided that the data are processed by the provider in accordance with Article 6(1)(f) of the LOPD. In particular, an objection to the processing of data for direct marketing purposes shall be admissible.
III. Information on data processing
Your data processed during the use of our website will be deleted or blocked as soon as the purpose of storage ceases to be applicable, the deletion of the data is not affected by any legal obligation of storage and no further information on individual processing methods is subsequently provided.
Server data
For technical reasons, in particular to ensure a secure and stable presence on the Internet, data is transmitted to us or to our webspace provider via your Internet browser. These server log files collect the type and version of your Internet browser, the operating system, the website from which you changed to our Internet presence (reference URL), the websites of our Internet presence you visit, the date and time of the respective access, and the IP address of the Internet connection from which our Internet presence is used.
These data will be stored temporarily, but not together with other data of yours.
This storage takes place on the legal basis of Article 6, paragraph 1, letter f) of the LOPD. Our legitimate interest lies in the improvement, stability, functionality and security of our Internet presence.
The data will be deleted within a maximum of seven days, unless additional storage is required for testing purposes. Otherwise, the data will be totally or partially excluded from deletion until the incident is definitively resolved.
Cookies
a) Session Cookies
We use so-called cookies with our Internet presence. Cookies are small text files or other storage technologies that the Internet browser you use stores on your end device. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address.
This processing makes our Internet presence easier to use, more effective and more secure, as it allows, for example, the reproduction of our Internet presence in different languages or the offer of a shopping cart function.
The legal basis for this processing is Article 6(1)(b) of the LOPD, to the extent that these cookies are used to process data for the initiation or performance of the contract.
If the processing does not serve the initiation or execution of the contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Article 6, paragraph 1, letter f) of the LOPD.
These session cookies are deleted when you close your Internet browser.
b) Third-party cookies
If necessary, cookies from companies associated with which we cooperate for advertising purposes, analysis or the functionalities of our Internet presence may also be used with our Internet presence.
Please refer to the following information for further details, in particular on the purposes and legal basis for the processing of such third party cookies.
c) Deletion option
You can prevent or restrict the installation of cookies by configuring your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required to do so depend on the Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact the manufacturer or the technical support service. However, in the case of so-called flash cookies, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the Flash Player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
If you prevent or restrict the installation of cookies, this may result in not all functions of our website being fully usable.
Execution of the contract
The data transmitted by you to make use of our range of products and/or services will be processed by us for the purpose of processing the contract and are necessary in this respect. The conclusion and execution of the contract is not possible without the supply of your data.
The legal basis for the processing is Article 6, paragraph 1, letter b) of the LOPD.
We delete the data with the complete processing of the contract, but we must comply with the fiscal and commercial retention periods.
Within the framework of contract processing, we transmit your data to the transport company responsible for the delivery of the goods or to the financial service provider, insofar as the transfer is necessary for the delivery of the goods or for payment purposes.
The legal basis for the transfer of data is then Article 6, paragraph 1, letter b) of the LOPD.
Contact enquiries / Possibility of contact
If you contact us via the contact form or by email, the data you provide will be used to process your enquiry. The data must be provided in order to be able to process and respond to your enquiry – we cannot respond to your enquiry without you providing it, or only to a limited extent if necessary.
The legal basis for this processing is Article 6(1)(b) of the LOPD.
Your data will be deleted if your request has been conclusively answered and if there are no legal obligations to retain the data in order to prevent it from being deleted, for example in the case of any further processing of a contract.
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.
Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.
Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at
https://www.google.com/intl/de/policies/privacy/partners,
including options you can exercise to prevent such use of your data.
In addition, Google offers an opt-out add-on at
https://tools.google.com/dlpage/gaoptout?hl=en
in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics’ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.
Google reCAPTCHA
Our website uses Google reCAPTCHA to check and prevent automated servers (“bots”) from accessing and interacting with our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar.
Google offers detailed information at
https://policies.google.com/privacy
concerning the general handling of your user data.
Google Fonts
Our website uses Google Fonts to display external fonts. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).
Through certification according to the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU’s data protection regulations when processing data in the United States.
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.
The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our site.
When you access our site, a connection to Google is established from which Google can identify the site from which your request has been sent and to which IP address the fonts are being transmitted for display.
Google offers detailed information at
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
in particular on options for preventing the use of data.
